:root{--bg: #0b0f17;--panel: #131a26;--panel2: #1a2231;--border: #232c3d;--text: #e6ebf5;--muted: #8a97ad;--accent: #6d5cf5;--green: #2ec27e;--red: #e5484d}*{box-sizing:border-box}body{margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--text)}a{color:var(--accent)}button{cursor:pointer;border:none;border-radius:8px;padding:8px 14px;font-size:14px;font-weight:600;background:var(--panel2);color:var(--text)}button:hover{filter:brightness(1.15)}.btn-green{background:var(--green);color:#04130b}.btn-red{background:var(--red);color:#fff}.btn-ghost{background:transparent;border:1px solid var(--border)}input{width:100%;padding:10px 12px;border-radius:8px;border:1px solid var(--border);background:var(--panel);color:var(--text);font-size:14px}.login-wrap{display:flex;min-height:100vh;align-items:center;justify-content:center}.login-card{background:var(--panel);border:1px solid var(--border);border-radius:16px;padding:32px;width:340px}.login-card h1{margin:0 0 6px;font-size:22px}.login-card p{color:var(--muted);margin:0 0 20px;font-size:14px}.login-card input{margin-bottom:12px}.err{color:var(--red);font-size:13px;margin-top:8px}.layout{display:flex;min-height:100vh}.sidebar{width:230px;background:var(--panel);border-right:1px solid var(--border);padding:20px 14px}.brand{font-size:18px;font-weight:700;padding:0 8px 20px}.nav-item{display:block;width:100%;text-align:left;background:transparent;color:var(--muted);margin-bottom:4px}.nav-item.active{background:var(--panel2);color:var(--text)}.main{flex:1;padding:28px 32px;overflow:auto}.topbar{display:flex;justify-content:space-between;align-items:center;margin-bottom:24px}.topbar h2{margin:0;font-size:22px}.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:16px;margin-bottom:8px}.stat{background:var(--panel);border:1px solid var(--border);border-radius:14px;padding:18px 20px}.stat .label{color:var(--muted);font-size:13px}.stat .value{font-size:28px;font-weight:700;margin-top:6px}.card{background:var(--panel);border:1px solid var(--border);border-radius:14px;padding:6px 0}table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:12px 16px;font-size:14px;border-bottom:1px solid var(--border)}th{color:var(--muted);font-weight:600;font-size:12px;text-transform:uppercase}tr:last-child td{border-bottom:none}.muted{color:var(--muted)}.row-actions{display:flex;gap:8px}.empty{padding:40px;text-align:center;color:var(--muted)}.ticket{background:var(--panel);border:1px solid var(--border);border-radius:14px;padding:16px;margin-bottom:16px}.msg{padding:8px 12px;border-radius:10px;margin-bottom:8px;max-width:80%}.msg.user{background:var(--panel2)}.msg.admin{background:#21314a;margin-left:auto}.reply-row{display:flex;gap:8px;margin-top:10px}.modal-bg{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000b3;display:flex;align-items:center;justify-content:center}.modal{background:var(--panel);border:1px solid var(--border);border-radius:14px;padding:16px;max-width:90vw;max-height:90vh;overflow:auto}.modal img,.modal iframe{max-width:80vw;max-height:75vh;border:none}